(Larger Items such as Cement Mixers, Panel Saws, Generators etc..)

Trucking carriers impose additional shipping costs to a residential address. The additional fee is due to shipping carriers not being able to use 18 wheelers down residential streets and need to switch to smaller trucks. Toolfetch is not responsible for additional shipping costs to a residential address.

Additional costs for residential delivery can range from $30-65 depending on shipping carriers.. Larger items that are heavy over 70 lb. customers should request lift gate service. Liftgate service charges can range from $40 - 100 depending on carrier. A Toolfetch representative will call prior to processing the order and discuss these additional costs

If the customer does not request lift gate service Toolfetch is not responsible if the product cannot be removed from the truck. Please note truck drivers are not deemed responsible to help unload the product off the truck .If the driver or customer cannot unload the product it will be brought back to the shipping depot. The customer is responsible for making a 2nd delivery attempt and will be charged accordingly

An alternative to shipping to a residential or commercial/business address is shipping the unit to a shipping terminal. If the customer requests to ship to a terminal we can make arrangements with our shipping carriers for the customer to pickup the unit from the terminal. Toolfetch will determine the closest terminal to the customers location prior to processing the order. Please note you must bring proper identification to the terminal.

Items under 70 lb. (lasers, carts, powertools, buckets, etc...)that have free shipping on ground delivery will be shipped regular UPS ground or FedEx Ground.

Items over 70 Ib. (Cement Mixers, Log Splitters, Generators, kettles, rail saws etc...)that have free shipping on ground delivery will be shipped by freight truck. Please note these items can only ship ground service. Toolfetch has free shipping to commercial/business addresses assuming the location has a loading dock or fork lift present to remove the item off the truck. Toolfetch does not pay for additional residential fees or lift gate service (please seeresidential address sectionfor additional costs). These additional costs are the responsibility of the customer. A Toolfetch representative will call prior to processing the order and ask if the customer is shipping the product to a residential address or commercial address and if you require lift gate service.